Yane Events Policies
1. Booking & Payment
A non-refundable deposit is required at the time of booking to secure your date. The deposit is 35% of your total cost and will be subtracted from it?
A refundable security deposit of 20% may be required for rentals and will be refunded within 3 business days if items are returned undamaged.
The security deposit is different than the booking fee.
The remaining balance is due 3 days before the event date.
Installment plans are available and must be completed before the event.
2. Cancellation Policy
The deposit is non-refundable.
Cancellations made less than 14 days before the event may incur a 35% cancellation fee.
Rescheduling is allowed depending on date availability, and the deposit may be transferred.
3. Changes to Event Setup
Clients can request design or service changes up to 14 days before the event.
Changes must be approved in writing and may incur additional fees.
No changes are accepted within 14 days of the event.
4. Setup & Breakdown
Clients are responsible for obtaining any necessary venue access or permits.
Setup and breakdown times will be coordinated and specified in your agreement.
5. Security Deposit & Damages
Any damage or loss of rental items will be deducted from the security deposit.
Additional charges will apply if the damage exceeds the deposit amount.
6. Outdoor Decor Notice
Outdoor balloon décor is not guaranteed due to weather conditions.
Yane Events is not responsible for popped, deflated, or damaged balloons after setup is completed.
Clients accept full responsibility for outdoor setups.
7. Liability Disclaimer
Yane Events is not liable for accidents, injuries, or property damage during your event.
Clients assume full responsibility for guests and their conduct.